Overview
If a dealer discovers undisclosed moderate or major damage at drop-off, they may adjust their offer. Dealers rely on the accuracy of your listing to bid confidently, so transparency is critical.
Key points
Minor wear (small scratches, light dings, normal use): These will not affect your payout.
Moderate or major issues (accident history, repaint work, engine or tire problems, frame damage): The dealer may lower the price, but only at a reasonable wholesale repair rate — not inflated retail costs.
Failure to disclose paintwork: Repainting matters. Each repainted panel can cost a dealer $500–$800, depending on the car. Not disclosing this can lead to a price adjustment.
Consistent transparency: Being upfront prevents surprises and ensures your offer stays binding.
Consequences
Your sale is still valid, but the price may be adjusted.
If you disagree with the adjustment, Bidbus can step in to review the situation and help negotiate.
Support
💡 A Bidbus rep is always available by text or email to advise what counts as “must disclose” damage. Be sure to save our contact.
In short
Undisclosed moderate or major damage may lead to a fair adjustment at drop-off. The more transparent you are upfront, the more likely your final price will match your auction result.