Overview
You are able to reschedule a drop-off directly in the Bidbus dashboard; for pickup rescheduling please contact the dealership directly or reach out to our Bidbus support.
Key points
Contacting the dealership directly is the most effective way to reschedule.
The new drop-off must still fall within the required time-frame (5 business days unless extended by the dealer).
Communicating early increases the chance of approval.
Dealerships are solely responsible for pickup appointments, please reach out to the dealership directly to coordinate a pickup. If you are unable to reach them, contact Bidbus support as soon as possible.
Support
💡 A Bidbus rep is always available by text or email to help you reschedule. Save our contact for smooth coordination.
In short
Yes — rescheduling is possible, but must stay within the drop-off window.